[Resolved]  Reliance Communications — Call barr alert, i was asked to pay bill for the number i never own.

Address:Bangalore, Karnataka, 560050

I had ported to reliance few months ago. Today i received a message:
"dear reliance customer today eod will barred your active no [protected]. Against your non payment of old rim no. [protected] rs 612/- kindly make pymt avoid barring."

But i never had any other numbers, this is the only number i have with reliance.
I called your customer care but they had no information. There was no reply contact information in the message.

This is my customer facing number, if it gets barred, i have to take legal action against reliance.

Because of such mischievous behaviour of reliance, i had ported all my numbers (Including the two numbers mentioned above). At that time, i had cleared all dues and even had to pay extra.

Later i had to only port one number to reliance. This was a fresh account and fresh porting. How could reliance allow me to port then if bills were due? How could you threaten to barr my new connection for old bill??
Was this information helpful?
No (0)
Yes (0)
Jul 24, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2017
Reliance Communications Customer Care's response
Dear Bharath,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information