Reliance Communications — Call received from [protected]

Have recieved call from a number [protected].

And is automated call, on recieving, got an information regarding missed call subscription pack.

And without entering any input the automated call took input and also confirmed with message "Thank you for confirming".

There is no chance of input, since my screen de-activates screen, and does not work to provide input[issue with phone].

This is a serious issue, how can the provider confirm and conclude to deduct money without user confirmation.

Does this mean we should not recieve call at all from any numbers. Please filter such spam numbers. And do not give access to prepaid account balance access to deduct till this is genuine from company.

This definately has solution and you guys role in case balance is deducted.