[Resolved] Reliance Communications — Call threatening for payment of the bill of Rs 1000 even after disconnection | |||||
I was using reliance broadband internet from years, in july 2015 i gave request for the plan change but after one month instead of changing the plan they disconnected the internet without prior information so i complained many times in customer care phone number but it was of no use then i mailed to [protected]@relianceada.com as given below Hi, My user id[protected] and i am using reliance broadband from more than a year, i was using 2 Mbps Thunder unlimited plan and i was paying the bill monthly. But last month i had given change of plan from 2 Mbps to 4 Mbps and monthly billing to quarterly billing plan, and one person from reliance also called for confirmation to that person also i told the same but suddenly on 27th- July the connection has been terminated without prior information.Please resolve this issue as soon as possible and i am expecting a callback from you people as soon as possible UserID[protected] but i didn't got any reply but after 2 months of sudden termination of internet i got call from reliance saying i need to pay the remaining bill which i refused since i had payed all the bill but after that i got call from customer care executives but i had explained everything even after that from one month i am getting calls from the lady saying herself from consumer court and she is telling that a case has been filed against me which i didn't agree but i got call many times threatening me to forward the case to court but the thing is i did not even receive any COURT NOTICE regarding the issue but the person is telling that the notice number is dl407/16 and the person calling is telling to call to[protected] and asking me to settle the issue if i dont want the case to be forwarded. I did not receive any legal notice from lawyer and if case has been filed i did not even receive any court notice to hear my answer .Really fed up of this Reliance .Please help me Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Prajwal,
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.
Regards
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.
Regards
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications