[Resolved]  Reliance Communications — Calls to & from BSNL network doesn't connect - Always Route Busy

Address:	641023
Website:	rcom.co.in

I am Dr. Hari, using Reliance Mobile Postpaid connection. The service was ok until last few weeks.

My current problem is that the calls from Reliance network doesn't connect to BSNL network and always the error voice message says " all call to this route are busy, Please try after sometime" There is no limit for this sometime when ever tried, the same message is always played.

People who are trying to reach me can't reach me and I am not reaching them too.. This has been almost a month, but severe since last 1 week.

I have contacted Reliance customer care using their mobile app, the executive has accepted that they have problems and will be resolved soon.

They are not ready to accept the complaint and says we can't lodge a complaint for interconnection issues. This is because reliance doesn't want to make a record of service interconnection issues and paying compensation charges.

Now whats the point of holding a post paid connection with higher rent, without a service?!

No wonder, reliance mobile is loosing credibility and loosing market share, soon it will be bankrupted..