[Resolved]  Reliance Communications — CDMA services shut without information

Address:411040
Website:www.rcom.co.in/ Relianceada.com

I have done 3001 lifetime recharge for my CDMA reliance 3 dongle ( [protected]). Reliance has promised life time (up to 2023) credit of 1GB every month. But now migrated to 4G and say this recharge will not work. Despite of calling customer care several times, nobody has reply for it. I have sent several mail to customer care but all are unanswered. Clear cheating, I am one step ahead to file case in consumer court.
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May 12, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2016
Reliance Communications Customer Care's response
Dear Mohammed,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 24, 2016
Updated by MOHAMMED SAMIULLAH
Next day i got call from reliance communications and I had communicated my problem. She promised me to solve the problem in 3 days. But now without solving the problem I have got message saying problem resolved. Very cunning fellows. Call back to number from which I got call also remain unconnected. Now I have no option except filing a case in consumer affairs
Aug 24, 2016
Updated by MOHAMMED SAMIULLAH
My contact numbers are [protected]/[protected]
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Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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