[Resolved]  Reliance Communications — Cdma to 4g gsm upgrade

Address:Gandhinagar, Gujarat, 382007

Rcom communicated all cdma customers to switch their sim with 4g gsm. Against which each customer will get 150 min. Talk time 10 gb of 4g data upon migration. And even after the migration process is over since months we have not got any 4g data which they had promised. And their customer care agents (Most pathetic people) and field agents now saying rcom have gave 10 gb 2g data instead of 4g. I think i need my whole life span to use those 10 gb (Of no use) of 2g data. Why do reliance communication cheat its customer... Some one has to take some legal action against this kind of promise they publicly make on their website and other media and never fulfill.
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Sep 17, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2016
Reliance Communications Customer Care's response
Dear Prasannam,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

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