Reliance Communications — Change my postpaid connection to prepaid | |||
Hi I am Prem nath P, using data net (subscriber #[protected]) since three years. Now i would like to deactivate my data card as i am leaving chennai. I visited your webworld office many times for the same issue and they forced me to change it for prepaid, so that i can use it when ever i come back, i Too agreed and paid some extra amount but no use. Today when i receive the bill for this month i visited again the same webworld and they are cool and saying me that they are not responsible for all these issue( they are only for take the request) and asking me to file the complaint against reliance, Here i am declaring that i am not responsible for any future bills and not to pay single rupee as i have given early notice in customer care & paid all bills. So pl deactivate/cancel my data card. I Spoke to customer care persons several times and finally found it is waste of my time & money... they are asking me to visit the webworld and explain the quiries... Today i received a call from the above said webworld and they are asking me to pay the dues to change it to prepaid. just tell me how many time should i pay?? If everything is going to be sought out by reliance complaint board, then what is the use of local web world??? better they can divert all the quires to HO atleast we will be relieved. I Have given the request at Reliance webworld express, Aabath complex, No:149, G.S.T. Road, Chrompet, Chennai-44. Payment Receipt Number: S[protected] Waiting for your earliest reply Prem nath.P Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications