[Resolved]  Reliance Communications — Change of plan without early notice and extra payment for additional usage.

Address:641037

Using wi-pod for last 7 months. Was upgraded to 4g without any change in plans. When tried to contact customer care for termination of service, they said that i would get just 3gb of 4g data from now and i have used data for rs 3500, which i never knew about. I was never intimated about this. Neither did i receive any intimation reg the change in current data plan (40gb for 999).
Dongle num: [protected] contact num: [protected]
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Sep 18, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2016
Reliance Communications Customer Care's response
Dear Vicky,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you!

Regards,
Reliance Communications
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Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade
Please sign this online petition related to RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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