Reliance Communications — Changed my plan forcely mobile no. [protected]

Address:110092

Dear all

As i communicated earlier about my concern regarding migration of my plan from jalsa1198 to jalsa699, there were a lot of communication through mail and telephone and finally i got an assurance from reliance team that my plan will not be migrated from jalsa1198 to jalsa699 and if it happens, the reliance team will restore the existing plan again on my number. Earlier communication can be traced through the mails attached herewith.

Today i was so surprised when i saw at reliance instacare app that my plan has been changed from jalsa1198 to jalsa699. Screenshot of both earlier as well as existing has been enclosed herewith as attachment.

Now my request to you all that kindly look into the matter and restore my earlier plan jalsa1198 because i do not want to migrate in any other plan and i also want to clarify that i have not violated anything else.

Please do this asap.
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Dear All

I just want to know that what is going on about my complain ?
Kindly do the needful and change my plan from Jalsa 699 to Jalsa1198.
I have already suffered a lot due to some illogical activity of your team. So please do not make me sufferer again.
Dear All

After a lot more communications, if still customer is waiting for the response, it is so painful. If superior authorities do not understand the problem actually created by their own team, then who will sort out problems of customers.

Sir it is a polite request to you that please do interfere in this matter and kindly restore my plan which was Jalsa 1198 because I can not afford any other plan.

I would also like to draw your kind attention that please check my all previous mails and posts and instruct the team to not harass the customers because they can only sustain if customers will be there otherwise there will be nothing.

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