Reliance Communications — Changing the data plans without my knowledge and overcharging

Address:	440016
Website:	Reliance Communications Customer Care, Complaints and Reviews

I have been exiting user of Reliance Netconnect Dongle (No. [protected]) from last 4 to 5 years with 1GB unlimited plan for a monthly rental of Rs.250/- when 4G launch I called to customer care not and they told me that your existing plan same plan switch over Reliance 4G. When 4G services starts on Month of July again I called to customer care no.to know about 4G plan and rent and tariffs and they told me your existing rent plan continue to 4G plan and initially 4GB data provided per month. When I received my monthly bill of 4G data card bill I was shocked to see my data card bill plan is Rs, 1100/- per month, Why without customer consent Monthly rent imposed to me and no communication from Reliance communication side not call received from Reliance communicatons side, that means your cheating your customer. When Yesterday I called customer support just they said we are regret about this but in mean time why I should pay Rs. 1100/- per month. Kindly resolve my complaints and till the time I will not pay data card bill. My data card no. [protected].