[Resolved] Reliance Communications — charge advance rental bill

yanuradha

from Delhi, Delhi

Address:

Mumbai City, Maharashtra, 400078

[protected], vidya kumbhar
The above mentioned cell number has been disconnected since last 2 month and not body from reliance office to care to resolved my problem.
The only thing they have mentioned that the said no is disconnected due to non payment of bill but not ready to deduct amount charge me under head of advance payment of bill.
Without my knowledge they changed my rental plan from rs. 149 to rs. 699 and now ask me to pay excess amount of bill for which i denied and the result of this they disconnect my number.
Regarding the same i have filed complaint before appellate authority but they are also not in a mood to resolved my problem.

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Oct 9, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

Reliance Communications Customer Care's response Dear Vidya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 29, 2017

Reliance Communications Customer Care's response Dear Vidya,

We have been informed that your concern has been discussed & resolved satisfactorily. We are present in your service and would be happy to assist you, whenever required.

Regards,
Reliance Communications