[Resolved] Reliance Communications — Charged for VAS

SSrivastava

from Kanpur, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

Hello Reliance Communication, As you said u have posted that waiver is posted but still there is no waiver And again your reliance communication charged VAS service to my same no [protected] on Friday 11th Sep 2015 at 08:21pm I want that from today onwards I don't want any kind of VAS activation. Plz, Plz request u to stop these services I am really fed up of these deduction.

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Oct 16, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2015

Reliance Communications Customer Care's response Dear Mr.Srivastava,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Sep 14, 2015

Reliance Communications Customer Care's response Dear Mr.Srivastava,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Comments

SSrivastava

from Kanpur, Uttar Pradesh

Hello Reliance Communication, As you said u have these type of deduction are not be done from my number but still there is deduction and again your reliance communication charged VAS service to my same no [protected] on Friday 2nd Oct 2015 at 08:39pm 1 INR is charged as VAS and again the amount of 3 INR is charged at 8:55pm I want that from today onwards there is no deduction related to VAS and don't want any kind of VAS activation. Plz, Plz request u to stop these services I am really fed up of these deduction.
And I Am attaching the Screen shot for the same.

thanks