[Resolved] Reliance Communications — Charging fake amount by saying ISD message sent by me

Surendar K

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600023

Hello Team,
On previous month bill they have charged 155 rupees for ISD message and this month also within 5 working days they have charged 500 rupee. Where they saying that mobile sent the ISD messages automatically but when i checked with Mobile service they were saying that there is no such option in this handset and hardware can not send message automatically and Even i have de-activated the ISD service but still they have charged for ISD message i don't know they charging even after deactivating the service.
Please help me with this fraud reliance where i was charged for unknown reason and they blaming me :(

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May 12, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2017

Reliance Communications Customer Care's response Dear Surendar,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Mar 24, 2017

Updated by Surendar K still no resolution from reliance team, Now the barred my outgoing also..useless network not even proper resolution from their side.

Mar 24, 2017

Updated by Surendar K this month they charged 1000 rupee in my bill where its to bad, where they said that unlimited call and 3gb internet and now they charged more money and even my out going got barred.