Reliance Communications — Cheated-4g is not started yet it's more than 1 month

Address:

Lucknow, Uttar Pradesh, 226001

I purchased a new device worth rs 2500 in april last and it was closed on 9th of june 2016 due to migration towards 4g. I called customer care they said if dont migrate y device will stop working so they force me to buy a new 4g device worth rs 899/. I purchased a new device but now its more than 1 month no 4g service stareted my job is facing too much problem i invested lumsum 3400/- rs. And i called many time to customer care but they are not responding with accurate date n time. I already mailed it to trai and got a call from reliance. She said " whats your concern. I told her every thing but she said she cant do anything she was only fullfulling her responsibility to call the customers she dont want to resolve the issue of customer and she also said your 40gb plan will be reduce to 25gb. What the hell is going on with the service. Please refund both of device of reliance wipod and 4g. I want my money back. My data card number is [protected]. My alternate number is [protected]. I think trai is not taking any action on reliance. Please resolve my query asap.