[Resolved] Reliance Communications — cheated by fake offer and unauthorised deduction

sam_boy

from Delhi, Delhi

Address:

New Delhi, Delhi

Yesterday after getting a offer sms o[censored]nlimited 3g for 28 days I got it recharged but till now I haven't got any data benefit but only the validy and my data is not connecting which means I can't use the data services but the validity countdown has begin and despite of number of complaints upto appellate no action or reply is done by them despite they deducted 7/- too from main balance for no reason and 198 is not getting through as always I feel I have lost my about 300/- as a punishment trusting reliance so beware of them

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Oct 29, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 04, 2015

Reliance Communications Customer Care's response Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications