Reliance Communications — cheating by giving false promise for rupees 799 recharge

Address:

Siwan, Bihar

my reliance gsm prepaid number is [protected].On 6th may 2014 i contacted reliance gsm prepaid customer service on phone about plan of reliance gsm free std pack of reliance to reliance and they send me message regarding this that recharge with Rs.799(which include 10000 minutes reliance to reliance std, ulimited reliance to reliance local calls, and daily 30 mnutes to any other carrier either local or std).so on 6 th may 2014 i recharged with 799 and enjoyed the benefits till 10th may 2014 and suddenly they stopped the service and while calling to any reliance std number amount got deducted from main account.even not getting the daily 30 minutes for other carrier.starting from 10th may to 14th may i made several contacts to their customer care and they said it would be resolved within 48 hours. but even after making several complaints the problem is not solved.from 12 th may only they barred me to contact customer service and now i cannot contact them.i have lost my money and feeling like mentally harassed by them.i need immediate action.