Reliance Communications — Cheating in the name of special offers

Address:Shahjahanpur, Uttar Pradesh, 242406
Website:rcom.co.in

Dear sir, I have recharged my number [protected] with 482 rupees on 05/03/16. On that day it ws showing on rcom website that with recharge of 482 i'll gate 15 GB data with 200 minutes local/std calls for 180 days. But afte recharge message came for 7GB data for 60 days. I calle customer care executive on the same day she assured me that I'll get 15 GB data and 200 minutes call within 24 hrs. After 24 hrs it one calk came from number [protected] that i'll not get that offer, now their website also changed the offer. I am helpless now. Pls help!!
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Pritam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Pritam,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

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