[Resolved] Reliance Communications — Chosen for Marathi and not responding in Marathi language

pramodtole

from Mumbai, Maharashtra

Address:

400067

I called to 59059 from my cell No. [protected] on 6:38 PM, 6:48PM, 6:45 PM, 6:47 PM dated 20th April 2017 for verification of document and there is option to choose the language code No.1 for Marathi language but there is no response for Marathi language And call center person insisted for Hindi language. I ask for Marathi, he again insisted for Hindi even though I told him this call is recorded for safety reason and call was diverted to internet option for twice. I Had call for four time same answer replayed insisting for Hindi even his higher authority person also insisting for Hindi. I told him to complaint regarding this matter, arrogantly he replayed "you may complaint wherever you want''. Now my question what you will do for this type of persons and how I will come to know about this matter. I will not activate or use this cell number until the person is punished,

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May 24, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Reliance Communications Customer Care's response Dear Pramod,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications