[Resolved] Reliance Communications — Company has disconnect my connection no. [protected] after several complaints. | |||
Dear Sir I have used a postpaid connection of reliance i.e [protected] for last 2 years. But from last 2 months I have faced lots of problem from reliance regarding the bill. My plan has change without my information and I have registered lots of complain regarding this. complain no.[protected], 24180500,[protected],[protected],[protected],[protected],[protected] but their is no resolution can be done by anybody. Every time told me that your complain will be resolved within the next 6 hours but their will be no reply or resolution can be done by any executive. When I asked about my complain status every time say that sir you can wait for the resolution but till now their will be no resolution have been done. My connection will be disconnect by the company their will be no incoming call facility available. I am very frustrated due to the connection. I am requested to everyone to not purchase any connection on reliance their are fraud their will be no complain can be accepted their are no such good customer support system. I have also resisted a complaint to reliance Appellate authority Mr.Rahul Tandon but their are no resolution can be done. I have face lots of problem due to disconnected my connection their will be no one can listen my complain. From Rohit Kumar alternative no. [protected] Was this information helpful? | |||
Oct 18, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 12, 2016 Reliance Communications Customer Care's response Dear Rohit, As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance. Regards Reliance Communications | |||
 6 Comments | |||
Comments
Dear Rohit,
As per your telephonic conversation with our customer service associate your current bill is not yet generated. Hence request you to wait till your bill gets generated once the bill is generated we will explain the bill in detail post which if you have any dispute in the bill we will be glad to assist you further. Thank you!
Regards
Reliance Communications
As per your telephonic conversation with our customer service associate your current bill is not yet generated. Hence request you to wait till your bill gets generated once the bill is generated we will explain the bill in detail post which if you have any dispute in the bill we will be glad to assist you further. Thank you!
Regards
Reliance Communications
Dear Sir
As per telephonic conversation with customer service regarding current bill is they said they are not able to adjust my amount which is liable to pay by me. They are help less to help me... after several complains... My no is also disconnect by the company and I have paid the entire bill without using my phones services.
I have used a postpaid connection of reliance i.e [protected] for last 2 years. But from last 2 months I have faced lots of problem from reliance regarding the bill. My plan has change without my information and I have registered lots of complain regarding this. complain no.[protected], 24180500,[protected],[protected],[protected],[protected],[protected] but their is no resolution can be done by anybody. Every time told me that your complain will be resolved within the next 6 hours but their will be no reply or resolution can be done by any executive. When I asked about my complain status every time say that sir you can wait for the resolution but till now their will be no resolution have been done. My connection will be disconnect by the company their will be no incoming call facility available. I am very frustrated due to the connection.
I am requested to everyone to not purchase any connection on reliance their are fraud their will be no complain can be accepted their are no such good customer support system.
I have also resisted a complaint to reliance Appellate authority Mr.Rahul Tandon but their are no resolution can be done.
I have face lots of problem due to disconnected my connection their will be no one can listen my complain.
From
Rohit Kumar
Alternative no. [protected]
As per telephonic conversation with customer service regarding current bill is they said they are not able to adjust my amount which is liable to pay by me. They are help less to help me... after several complains... My no is also disconnect by the company and I have paid the entire bill without using my phones services.
I have used a postpaid connection of reliance i.e [protected] for last 2 years. But from last 2 months I have faced lots of problem from reliance regarding the bill. My plan has change without my information and I have registered lots of complain regarding this. complain no.[protected], 24180500,[protected],[protected],[protected],[protected],[protected] but their is no resolution can be done by anybody. Every time told me that your complain will be resolved within the next 6 hours but their will be no reply or resolution can be done by any executive. When I asked about my complain status every time say that sir you can wait for the resolution but till now their will be no resolution have been done. My connection will be disconnect by the company their will be no incoming call facility available. I am very frustrated due to the connection.
I am requested to everyone to not purchase any connection on reliance their are fraud their will be no complain can be accepted their are no such good customer support system.
I have also resisted a complaint to reliance Appellate authority Mr.Rahul Tandon but their are no resolution can be done.
I have face lots of problem due to disconnected my connection their will be no one can listen my complain.
From
Rohit Kumar
Alternative no. [protected]
Their will be no action taken by anyone after several complains. Customer support executive said sir your problem will be solved within 6 hours but their is no action taken after 48 hours. Complain no.[protected] which not resolved after 48 hours... I requested to every one to not purchase any product of reliance and govt should closed the company and put heavy penalty to Reliance...
Dear Sir
I have used a postpaid connection of reliance i.e [protected] for last 2 years. But from last 2 months I have faced lots of problem from reliance regarding the bill. My plan has change without my information and I have registered lots of complain regarding this.
Their will be no action taken by anyone after several complains. Customer support executive said sir your problem will be solved within 6 hours but their is no action taken after 48 hours. Complain no.[protected] which not resolved after 48 hours... I requested to every one to not purchase any product of reliance and govt should closed the company and put heavy penalty to Reliance...
I am requested to everyone to not purchase any connection on reliance their are fraud their will be no complain can be accepted their are no such good customer support system.
I have also resisted a complaint to reliance Appellate authority Mr.Rahul Tandon but their are no resolution can be done.
I have face lots of problem due to disconnected my connection their will be no one can listen my complain.
From
Rohit Kumar
Alternative no. [protected]
I have used a postpaid connection of reliance i.e [protected] for last 2 years. But from last 2 months I have faced lots of problem from reliance regarding the bill. My plan has change without my information and I have registered lots of complain regarding this.
Their will be no action taken by anyone after several complains. Customer support executive said sir your problem will be solved within 6 hours but their is no action taken after 48 hours. Complain no.[protected] which not resolved after 48 hours... I requested to every one to not purchase any product of reliance and govt should closed the company and put heavy penalty to Reliance...
I am requested to everyone to not purchase any connection on reliance their are fraud their will be no complain can be accepted their are no such good customer support system.
I have also resisted a complaint to reliance Appellate authority Mr.Rahul Tandon but their are no resolution can be done.
I have face lots of problem due to disconnected my connection their will be no one can listen my complain.
From
Rohit Kumar
Alternative no. [protected]
Dear Rohit,
We apologise for the delay in responding to your grievance. Please give us some time till tomorrow morning, we'll get this checked at our end and revert back to you with an update on this.
Regards
Reliance Communications
We apologise for the delay in responding to your grievance. Please give us some time till tomorrow morning, we'll get this checked at our end and revert back to you with an update on this.
Regards
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications