Reliance Communications — company is not terminating my connection after requesting many times

Address:New Delhi, Delhi

this is very bad experiance from reliance company .iam a user of reliance broadband connection since 1 and half year and my id is[protected] as iam shifting from my city so i request to costumer care to terminate my connection 17 days ago and no termination has been done from there side i call many times to customer care for termination but all is in vain and they send me bill of that month in which i requested to terminate still they are not terminating my connection and sending bill one by one.i called up many time that iam not using net so why they sending me bill and not terminatting my connection. my complain id is[protected],[protected].whern i call customer care they says that they will arrange a call back to confirm the termination and no call back ever come from reliance customer care.
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Reliance Communications customer support has been notified about the posted complaint.
Jun 18, 2014
Updated by anam ansar
this is very bad experiance from reliance company .iam a user of reliance broadband connection since 1 and half year and my id is[protected] as iam shifting from my city so i request to costumer care to terminate my connection 17 days ago and no termination has been done from there side i call many times to customer care for termination but all is in vain and they send me bill of that month in which i requested to terminate still they are not terminating my connection and sending bill one by one.i called up many time that iam not using net so why they sending me bill and not terminatting my connection. my complain id is[protected],[protected].whern i call customer care they says that they will arrange a call back to confirm the termination and no call back ever come from reliance customer care.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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