[Resolved] Reliance Communications — complained for forced billing, without consent for change of plan | |||||
Dear sir, Mobile no: [protected] plan freedom 350 I am having above mobile (Gsm) no [protected] with the freedom 350 plan. Since last two days i am receiveing sms for billing of rs. 885/- with intimation that "your tarriff paln is jalasaunltd_399.", I do not understand without my consent / confirmation how my plan has been Changed from freedom 350 to jalasaunltd_399.. Inspite repeated calls to your call centre on *222, not getting satisfactory reply. "it was replied that without your consent back office has changed the plan" (The phone calls to *222 are recorded with us) Inspite of my repeated request to call centre, they are not revising the bill, and Forcing me to pay the bill of increased new plan tarriff bill i. E. Of 885/-.. (The Phone calls to *222 are recorded with me) I say that without my consent how can you change the plan and raise the bill..??? I have not given any consent... Kindly send the revised bill, other wise matter will be referred to "trai" and Consumer redressal forum (Court) at your cost and consequences... Thanks Nitin haria. Pioneer packaging. Cell :[protected]. (Nitin) Was this information helpful? | |||||
Sep 18, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 Reliance Communications Customer Care's response Dear Nitin, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||||
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