[Resolved]  Reliance Communications — Complaining about Reliance Postpaid Cell network.

Address:Rajkot, Gujarat

This is Miten Rajani, Owner of Kalyan Tours & Travels. 03, Star shopping center, 20th New jagnath, Dr. Yagnik Road Rajkot. My Reliance No. is[protected] and[protected]. and[protected]. We Have Regret to inform you that i have taken Mobile Network Portability from Idea to Reliance Gsm and Airtel to Reliance Gsm on 06th Jun 2014 for our Official use Only. There is Lots of Problem we have facing by this network and even after day by day. there is customer can not get our voice and we also same way that is why we getting loss in business. we have ladies staff and when we did not get network staff getting out side and to my customer which is totally embarrassing. It is really ridiculous Service. We had complain for this matter at 18th Jun 2014 on toll free number[protected] and my complain no. is[protected] for all of three mobiles. After Complaining Technical Team and Permitbhai And Gopalbhai visit to My office and they are Totally Agree that there is biggest problem. After that so many Officer visit my office but they are not ready to take any action. between this matter they said we will arrange one small tower but after some day they also saying we cant arrange now. Cause of these all Circumstances I have forward all call to My landline numbers by call forwarding system which is 3040277 and 3040266 which is heavy expensive, and these landlines even stop after every 15 days any time. Cause of this problem we think to change this network from Gsm to cdma or another network for even They are saying Big NO to us. we are in very big problem. they have fault and not ready to sold out this matter or change this network. i have facing big loss of Money by business cause of this network. I have request to them 5 New land lines 3022110, 111, 112, 113, 114 for that already given cheque. I have algain complain BUT AGAIN THEY ARE Cross all the limits. we cant afford such way suffering. This is biggest example of their weakest Services... all the time they not provide me any service, and from the last 2 Month there is west of time and west of money by business. I Need Proper solusion and hope you will do Something which can be solve this matter and More Helpful to me.
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Aug 13, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
RESPECTED SIR


WE DONT WANT WRONG PROMISE AND COMMITEMENT.WE REALLY WONT STRICT ACTION TO BE TAKEN.


THANK YOU
MITEN RAJANI
DEAR SIR


AS PER TODAY (11/AUG) OUR MOBILE COMPLAIN IS NOT CLEAR AND NO ONE IS FOLLOUP

THANKING YOU,
MITEN RAJANI
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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