[Resolved] Reliance Communications — Complaining about talktime & net service not received after recharge

anurag82

Address:	136135
Website:	complaint done on customer care only. on website this is first complaint.

I done the recharge on my phone no. [protected] with net pack of rs. 154 for 28 gb data for 28 days on dated 23.06.17 and roaming pack rs. 29 + full talk-time pack of rs. 120 on dated 24.06.17.

But benefits of both the packs (Net pack & full talk time pack) are not received.
I m reliance customer with my number from last 10 years.

But if this problem not resolved i will port my no. Into other service, so please support me and provide my data and talk-time.

So that i enjoying your services like last tenure.
Thanks & regards,

Was this information helpful?

No (0)

Yes (0)

Aug 11, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2017

Reliance Communications Customer Care's response Dear Anurag,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Jul 03, 2017

Updated by anurag82 Still talk time and data of net pack not recieved.

So, please do the needful.

Regards,

Jul 04, 2017

Updated by anurag82 Please find the snap-shot of messages of recharge, as these are received from your side.

Now please revert the data pack and talk time in my account.

Thanks & Regards,