[Resolved]  Reliance Communications — complaint about reduction of balance without valid reason

Madam/dear sir, an amount of rs 30 has been deducted from my reliance gsm prepaid mobile no-[protected] as vas adpaystrmgmlysubs on 15 august 2017 by sending one message 'you have been successfully subscribed to adpaystrmgmlysubs service for 10 days. To un-subscribe sms unsub 3672 to 155223 (Toll free).'while there is no any such service is activated on my number. Customer care also did not reply accordingly. Please refund my amount. Otherwise i'll port my number to another network
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Sep 29, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
Reliance Communications Customer Care's response
Dear Pradhyumn,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
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Dear sir I have lost my mobile with sim on 09.08.2017, 7pm near dallupura more in Delhi, sim card of reliance communication no [protected]. Please close my sim card thank u

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