[Resolved] Reliance Communications — Complaint against the mobile postpaid bill | |||
Hello, This is to inform you that I got frustrated with the wrong billing amount charged against my postpaid no -[protected]. From Last 3 months, I am getting bill of more than 1000 Rs, however my plan is of 599 Rs which gives 4000 minutes calling and 2g data unlimited. I am only using this connection for call purpose and that too is not high. Its very much within 4000 mins limit. After including tax and all I should not get bill more than 700, but I am paying more. I have already put request for port the no, but every time executive from the company called and assured me that we will take care of extra bill and charges and amount which is extra will be waived off, but I didn't get any response afterwards. It is really pathetic and I got quite frustrated from this. This time also I got bill of 1147 Rs and it is not waived off till now. I want answer of this. If you cant resolve issues of customer please let me know and I will disconnect this connection. Thanks Gaurav Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 14, 2016 Reliance Communications Customer Care's response Dear Gaurav, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 2 Comments | |||
Comments
The day i buyed reliance data card my bad time started. Worst customer service. Requested many times n raised many termination request but still they are sending me bills which I'm not at all using. They are torturing me. My data card no [protected]. Please someone help me in getting out of this problem.
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