[Resolved]  Reliance Communications — complaint against unfair trade practice.

Address:

Dhamtari, Chhattisgarh

hello reliance gsm i am a reliance gsm customer since from 10 years. i only rely on reliance gsm network, so in this 10 years of time i never even thought about other networks. but now i am intending to leave this network, because of following story on 23/11/13 at nearly 6:40pm i received a call from a number and from that number a female (that female knew my name already) was forcing me to listen about any kind of internet pack, i replied her that i even don't know how to send message so what i will do for internet, so i disconnected my call . just after 2 or 3 minutes, a message arrived that Rs 123 deducted from my main account balance and a internet pack was recharged on my number. it was shocking i called on that number from which i received a call a few minutes back . it was a long ring but no one picked up. i called customer care, but response was from customer care executives on my situation was very much non satisfactory and poor. executives were blaming me that i would have done something and pack is been recharged. now tell me sir/madam i am a dnd customer - so why should i receive any call related advertisment or promotional call from reliance gsm, and in my whole history record of 10 years with reliance gsm, i didn't leant that how to send a message, so what i will do with this internet pack . please check my history. i am very much disappointed with the behaviour of reliance gsm, an intending to leave this network forever with thinking about taking legal actions too. ASHOK DODWANI [protected] behind old bus stand near gurudwara dhamtari (chattisghar)