[Resolved] Reliance Communications — Complaint for discontinuing - [protected] | |||
My sel[censored]mesh Kumar and i am using Reliance Postpaid Data Card #[protected] from 3 years. And, now, i want to discontinue by the following reasons:- (1) I have sent you the mail on dt 19.05.2016 time 11:15 AM & on dt 17.05.2016 time. 05:23 PM twice but nobody replied on that. It means, how much loyal you are for your customers. (2) When i tried to connect my Dongle on dt. 21.05.2016, it was not functioning and when i tried to contact the customer care, they said Reliance CDMA is no more in Haryana. Reason of discontinue - you are stopping the service without giving any prior intimation but i am giving you in writing that i want my connection to be closed. (3) when i asked about the security amount, they said we have no record for the same. So, i request to you, please confirm me the last bill amount after deduction the security amount. At last, i want to say you have lost a valuable customer. i hope, this time you shall reply. Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 25, 2016 Reliance Communications Customer Care's response Dear Umesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 28, 2016 Reliance Communications Customer Care's response Dear Umesh, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
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