[Resolved] Reliance Communications — complaint for miss commitments

Ravi Singh16050

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110027
Website:	www.rcom.co.in

I have received a massage on my reliance mobile no. [protected] that is recharge with rs. 349 and get unlimited calls and 1gb data per day but i have not received these services, and while i have contact to customer care, executive name is suman then she replied me that we are not provide unlimited calls on that recharge, you got only 150 minutes per day for calling or 1 gb data. But while i am calling to any number then ivr replied me that you have insufficient balance for call. I have not received proper services or revert by reliance communications.

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Sep 24, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Reliance Communications Customer Care's response Dear Ravi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 16, 2017

Reliance Communications Customer Care's response Dear Ravi,

We tried reaching you on the number provided but we couldn't reach you. Hence we request you to suggest an alternate number or the convenient date & time to contact you and get your issue resolved.

Regards,
Reliance Communications