[Resolved]  Reliance Communications — Complaint for phone no.[protected]

Address:Lucknow, Uttar Pradesh

The receiver of telephone instrument provided is not working.Communication can be done only through speaker.The complaint was lodged on 04/09/2015 for repairs / replacement of phone instrument on priorty.It was assured that the complaint is taken on priorty & will be resolved shortly. Today on 08/09/2015 when I contacted the customer care of Reliance co I am told that Material is not available. My said post paid connection is of approx annual billing of Rs.11000/-and on phone call it is said that I am a priorty customer. Shocking that the priorty customer gets such unimportant care.What will be treatment of normal customer. Will any body in company take care to attend my complaint.
Was this information helpful?
No (0)
Yes (0)
Oct 18, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2015
Reliance Communications Customer Care's response
Dear Deep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information