[Resolved]  Reliance Communications — Complaint for reliance digital store at foy sagar road near glitz cinema ajmer (rajasthan)

Address:

Ajmer, Rajasthan, 305004

Dear sir,

I am vinay arora lives in ajmer (Rajasthan). On 27/07/2016 at 7:00 p. M i visited your store at address:- reliance digital xpress store foy sagar road near glitz cinema ajmer to purchase jio sim for my mobile but they rejected to accept my photo and id
On 1. They told me your photo is in small size that's why unable to take and told me to bring passport size photo.
At 2. When i visited again in your store they told me that your photo is printed on glossy paper that's why we are unable to take your photo and id and also told me that bring this photo on photographic sheet and makeing so much of excuses for that.
For this concern i called mr. Mahender his contact no. Is ([protected]) your ajmer head when i talk to him they told me i was joined recently for this post and refuses my all problem and when i asked for the mail id of customer care of reliance or his mail id he neglected that also.
So, i want to know the reason behind that why they refuse to give me jio sim is that the reason is suitable for that.
Should i knock out the door of cunsumer care is there is the remedy behind this.
Please update me for this as soon as possible.

Thanks and regards
Vinay arora
[protected]
([protected]@gmail.com)