Reliance Communications — Complaint for waiver (pls look after this issue)

Address:

Kanpur, Uttar Pradesh, 208012

To, The Manager Reliance Broadband Sir, My billing account no. is [protected] ( Raj Kumar Singhania -Vns finance and capital services ltd, Kanpur) Sir, my broad band all combo connection was dead from 25th August 2015 (complain no.[protected], my connection was dead for about 4 month because of wire shortage problem from your side. After 4 months when broadband connection came in running possition, then I complained for waiver (complain no.[protected] and[protected] but after some days my complain for waiver was cancelled, so please give me waiver of 4 months, Landline no.[protected] Service id[protected] [protected]