Reliance Communications — Complaint for waiver (pls look after this issue)

Address: Kanpur, Uttar Pradesh, 208012

To, The Manager Reliance Broadband Sir, My billing account no. is [protected] ( Raj Kumar Singhania -Vns finance and capital services ltd, Kanpur) Sir, my broad band all combo connection was dead from 25th August 2015 (complain no.[protected], my connection was dead for about 4 month because of wire shortage problem from your side. After 4 months when broadband connection came in running possition, then I complained for waiver (complain no.[protected] and[protected] but after some days my complain for waiver was cancelled, so please give me waiver of 4 months, Landline no.[protected] Service id[protected] [protected]
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Reliance Communications customer support has been notified about the posted complaint.
 
2 Comments

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Dear VInod,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Vinod,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

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