[Resolved]  Reliance Communications — Complaint given was not resolved without usage bill raised

Address:560050

Reliance customer service people called and given the offer for porting numbers, after porting and paid the amount rs. 300per no. Told that the plan is of 399/- for as a special offer we are giving you for 299/-m for a year. Plan details is - 1gb data and unlimited calls to any numbers. But got is different limited calls and only around 300mb data, when i raised the complaint about this in jan 2017 till feb 2017 end issue was not resolved. Whenever i use to call to check about my complaint they use to tell me our team will call you. After many followups, none of them called. Then i removed the sim itself. Later i got the bill of rs. 956/- when i called to the customer care again about this, they are telling we are getting invalid no. So we cannot help on this you contact their stores.
Now receiving msgs that summons is sent to your address?
Kindly help me on this, what can be done.
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2017
Reliance Communications Customer Care's response
Dear Rajesh,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Complaint comments 

Comments

My mobile no is [protected] & I did no activate any service but continuously Rs.5 rs is deducted from my balance for VAS ShemarooVP Reliance GSM service. I want my deducted amount to be refunded ASAP and deactivate the service at earliest. Also none of the VAS should be activated.
Reliance Communications Customer Care's response, Jun 26, 2017
Verified Support
Dear Subhankar,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information