Reliance Communications — complaint redressal against balance deduction

Address:

New Delhi, Delhi, 110007

I using reliance gsm services (M. No. +[protected]. I have made several complaints to reliance customer care for balance deductions
On first instance, i.e.[protected] when Rs.45 deducted customer care executive agreed to reverse the charge but dint get any balance. Later, called several times, emails, registered complaint with appellate authority as well but no response or action on company's behalf.

Recharged my no. again on[protected] and again balance Rs.21 deductedon[protected].
customer care not taking calls, spoke to KALYANI, appellate authority (REF NO. [protected]) as per her she couldn't check previous transactions or appellate mails so no resolution.

No email replies, no action for balance deduction. appellate couldn't check transactions or repling to emails. worst of customer care services i am facing.