[Resolved]  Reliance Communications — Complaint Regarding Reliance GSM Services

Address:Hyderabad, Andhra Pradesh, 500025
Website:Reliance GSM

Hello,

Sir when i have call to 198 they said me that your no has a special offer of Rs:34 Rupees (28 days validity).When i was recharged i got a message that is only of 5 days validity. Again the same issue for Rs:65 Recharge.

Whereas, i have been contacted to 198 & complaint given on 31st March. they said that your problem will be resolved with in 4 hours.

Finally, am trying to call customer care from last 10 days but no response from you guys.I m really fed up.

If i am requested to PORT Also they are not responding

I am facing issue with reliance GSM.
I am getting irritation with your service.

What is the problem in resolving customer problems?
Without resolving Customer care problems please don't Continue your Service. Stop it simultaneously.

Please resolve this issue otherwise I need to contact reliance head to need to move to some other vendor.

With Regards,

Maha Lakshmi

IF you can’t do great things, do small things in a great way
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May 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Apr 09, 2017
Updated by mahalakshmi.j
please revert back immediately not in several days. i can't wait

Do the needful on priority basis
Verified Support
Apr 10, 2017
Reliance Communications Customer Care's response
Dear Mahalakshmi,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

Cell no [protected]
Cell no frequently stops working and shows loss of network in most Common areas.
Can never reach customer care in spite of too many attempts.
In rare case if I reach customer care, then they never take Complaint or register complaint.plainly refuse to accept it and convert any serious issue in request.
Malay Desai

Reliance Communications — Unable to connect any call even jio other number

Unable to connect with any other call even jio other number

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