[Resolved] Reliance Communications — Complaint regarding wrong bill plan activation

sikriwar

from Hyderabad, Telangana

Address:	Lucknow, Uttar Pradesh, 226010
Website:	reliance communication

Dear sir/ma'm,

I am abhishek shukla and i was given request for port my number [protected] after that one of your executive called me and she offer me 1347 plan in which she provide unlimited local & std calling plus roaming incoming and outgoing free plus 20gb 3g or 4g data plus 3000 sms free for 4 months.
But after activation of this plan the benefits are not same and my call become chargeable. So i will not pay these extra amount because this is not my fault.
So i request you please do the needful as soon as possible otherwise i will close my number from reliance.

Thanks & regards,
Abhishek shukla
[protected]

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Aug 28, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

Reliance Communications Customer Care's response Dear Abhishek,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jul 14, 2017

Reliance Communications Customer Care's response Dear Abhishek,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications