[Resolved] Reliance Communications — Complete fraud by reliance

Byom Dwivedi

from Mumbai, Maharashtra

Address:

Raipur, Chhattisgarh

My name is byom and my my reliance no is [protected]. . .

I am fed up with reliance's crappy service. . . They are just doing fraud. .

On 12july i recharged with rs175 (30gb 2g for 28days) but they lapsed my data in one day only. . .

When i contacted customer care they said that no data is lapsed and close my sr no. . .
Its been 13 days since my data has been lapsed and i have complained many times but every time they refused me by giving some crap about system downlink and ask me to contact later. . .

I am really fed up with reliance and this is the last time i am complaining about it as a customer.
If this time they didn't gave my (30gb) data back then i will have no choice but to port to another network. . .

And i want my data (30gb 2g) as soon as possible

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Oct 30, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2015

Reliance Communications Customer Care's response Dear Byom,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jul 28, 2015

Reliance Communications Customer Care's response Dear Byom,

As per your telephonic conversation with our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Please feel free to contact us for any concerns in future. Thank you, have a great day ahead.

Regards,
Reliance Communications