[Resolved]  Reliance Communications — connection number [protected]

Address:

New Delhi, Delhi, 110051

I am reliance communication customer for for last more than 13 years, and this time they have suspended my above connection for no reason on 26th july 2017 and since then i have been trying to speak to customer cares department but no luck, i could speak to nodal officer's office twice, even they did not have clue about this, when i requested for port of my other numbers that time i did get a call back from them to hold but they had no answer for my above number,

one of there executive was kind enough to tell me that as per there system a sum of RS 280.00 is pending of some bill of may // june 2014, but when i provided him all the details for the payment that time he also did not have any answer, rather he suggested that i should make this payment to activate my connection and then later on i can lodged complaint for the excess payment which will be adjusted in further invoices of reliance.

as per his advise, i did make payment of RS 280/= on 31st july 2017 and the payment also got credited to my account on 1st Aug 2017 even after doing this RELIANCE COMMUNICATION REMAINS SILENT AND NO FEED BACKS TO MY WRITTEN COMPLAINTS SINCE I AM UNABLE TO SPEAK TO THEM.

i did visit the store known as GALAXY, NEW DELHI, EVEN THEY ASSURED ME TO RESTART THE SERVICES WITH IN 4 HOURS BUT IT IS RELIANCE AND MORE THAN 30 HOURS NO LUCK

CAN ANY BODY FROM RELIANCE WILL TRY TO TAKE CARE OF CUSTOMERS