[Resolved]  Reliance Communications — Continuous deduction from main balance of around 180 rs without any reason and not giving proper feedback also.

Address:Gwalior, Madhya Pradesh

I am using reliance sim. in may month my balance of 85 rs is deducted on 8th may and i try to connect customer care so they replied me that then are not getting data up updates ontheir system due to server problem. next month again my 90 rs balance is deducted and they again replied me that they are not getting updates at that tym. recently on 9th august my balance of 27 rs again deducted from my balance. my data plan has to be over on 8th august so i turn off my data at 11.30in night. at that time my balance is rs.58 and after that i dont switch on my mobile data. but when i saw my balance at 10 in morning my balance is deducted to 32 rs. when i tried to customer care they put my phone down and not giving fedback. i want some proper feedback so i will not get these types of roblems in future and for my convinience. kindly help me.
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Dec 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2015
Reliance Communications Customer Care's response
Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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