Reliance Communications — Customare Care not disconnecting the connection

Address:

Chennai, Tamil Nadu

My mobile number is [protected]. I have not been using this number for 3 months now. I contacted customer care numerous times to disconnect this number. But instead of disconnecting the number, a lady from Delhi has been calling me threatining me that she will drag me to the court. she has not been only harassing me but my family also. I have been paying thousand of rupees bill without even making a single call. I called Reliance nungambakam Chennai head office regarding this. They sent a man for this month bill payment and for disconnecting my number. I paid 1800 as bill and he said he will disconnect the number giving me a receipt that i am attaching with this complaint. Now after payment he has not updated the bill paid and is giving excuses daily for updating it. Also that lady is again calling me using bad language and telling me to pay the bill again. I am mentally so tensed that i can't even go to work because of it. Requesting to please resolve the issue as soon as possible. I am including all the phone numbers including mine.

Lady from Delhi - [protected]
Nungambakam Chennai head office - [protected]
Man who collected bill - [protected]
My contact number - [protected]