[Resolved]  Reliance Communications Customer Care — Satisfactory But poor Services nowdays

Address:Mumbai City, Maharashtra

To the Cocerned Authorities, Reliance Communication Customer Care. I Mr B C Rathore a customer of RELIANCE since 2010 onwards. My cell no [protected]. I was satisfied with the product n services earlier. However Other network providers use to call me for the number portability. Still I want to strict to Reliance network. Sir/Mam i just want to mention that where is that passion of slogan "Karlo Duniya Muthie Mein". Were these were Only words gone with Dhirubhai Ambani. does the personalities Operating & collecting the Revenue does not have any Responsibilities to take care of the mission. That there is NOBOBY taking care for handling Customers Calls/Complaints in all of the mentioned toll free numbers. In a population of mostly poor people in INDIA. How can a person afford to pay for making the call to the service provider? and if somehow manages to do it the call is prolonged or gets disconnected with no Answer/Callback facilities. earlier 198 was working excellent for the goodness hopes but nowdays it is HELL "waste of time". My request to the RELIANCE COMMUNICATIONS Customer Care/Owners/Team is to look into the matter & do the needful ASAP for the betterment of the entire Nation.
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Oct 31, 2016
Complaint marked as Resolved 
Verified Support
Jul 16, 2015
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 19, 2015
Reliance Communications Customer Care's response
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
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