[Resolved] Reliance Communications — Customer plan changed without knowledge | |||||
Hi, my reliance 4g data card number was [protected]. Without my knowledge my 4g data card plan has been changed by reliance. Previously i used reliance 3g wi-pod, i paid rs.650 monthly for the data card changers, suddenly reliance asked us to change the data card and told that old data card will not work for use. So we bought the new data card by paying a huge amount. At that time, they confirmed that we will have the existing plan for the new wi-pod which we bought. But now they have changed the reliance the plan without my knowledge and i didn't even receive any sms or email regarding this. They are actually giving wrong information and making people to spend their money. They are really cheating people. I dont know how trai accepted this kind of rules. I now suspect that trai employees are too scammed with reliance and approved this kind of activities. Was this information helpful? | |||||
Sep 9, 2016 Complaint marked as Resolved After posting my issue in this complaint forum, my issue was cleared by reliance team. Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 21, 2016 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
2 Comments | |||||
Comments
Please sign this online petition related to RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
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+91 22 3037 3333
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https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade