[Resolved] Reliance Communications — cutting the balacnce by saying the service | |||
My no. is [protected]. I have recharged my mobile of rs.60 i have not used in daily but daily my balance was deducting i did'n know that for what reason it is happening so, seeing this i call at costumer care then i asked that what was happened with me so they checked and replyed that i have activated some kind of service called VAS Easy Mobile VP but i have not activate anykind of service then i forgot and said to deactivate this service then after 2 days again rs.5 cutted in this way my balance became rs.2 from rs.60 so i request to get my whole balance and i am disappointed with the costumer care because they are not listening our problems. Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 29, 2015 Reliance Communications Customer Care's response Dear Rakesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jun 01, 2015 Reliance Communications Customer Care's response Dear Rakesh, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
 1 Comment | |||
Comments
Resolve my problem and i am a dissappointed costumer of reliance so i want my full recharge back. My balance was rs.60 and now rs.2 because of a damn service called VAS
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