Reliance Communications — Data card bill over charged even after requesting for terminate the service | |||||
I had Reliance Pro data card from Reliance Communication. Which One I requested for cancel the Data card and terminate the service i the month of July 2015. After so many request to cancel the service they have not done that and sent me multiple bills and forced me to pay the amount of 1327 /- for the months which i already requested for cancellation. Then in the month of December I received a legal notice to pay the amount asap otherwise there will be court case will be initiated on me. I don't understand what Reliance wants, Does the mean who ever got a Reliance connection can not withdraw the service. If some one requests to withdraw they will not do the same and they will force you to stick to them. If you disagree they will send you a legal notice to pay the amount for the months which you have never used. After receiving the notice from the legal team i called up the person called Abdul Khadeer([protected]), Which was received by his assistant. Who listened my concern and she was accepted that there was some misunderstanding and simultaneously she said i don't know to whom you contacted in customer service and why your plan had not been changed and you have to pay the amount anyhow otherwise will proceed with the legal means. I don't understand what kind of behavior and service from such a big company like Reliance. Is there any one in this forum help me on this. Was this information helpful? | |||||
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