Reliance Communications — data card

Address:

560033

Mts connection (Postpaid data card no. [protected]) was taken over by rcom networks. I have mail+sms confirmation for that. Later the connection is not working. Tried contacting mts care, but couldnt connect. Tried calling reliance care, but call does not take me to a representative and gets disconnected in between (Always). I just want to cancel the connection, i am willing to pay the charges for the month i have used (Rs 1200). Since it stopped working after that, i am not ready to pay any extra fine as i could not connect to the company in any form. Moreover, service oriented companies should have some way so that people can connect with them. This should not be so difficult.