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Reliance Communications

[Resolved]  Reliance Communications — Data Card Not working Since 1 & half month

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

Dear Sir/Mamam, Data Card No - [protected] My data card not working frm 2-4 DEC & called to reliance service centre & got VAPI repair center address from them which is 40 KM from my place.I visited that repair centre but they clearly told we are not doing any repairing for the same. If you want to repair you go to Surat(200KM from my place) & repair the same. I again called they said you deactivate our service but our technical department person will speak with you within 7 days.after that on 7th day i got call from [protected] no & said u purchase new card will give you 3 month free subscriprion for the same.So i asked their outlet address for purchasing the same. He said he will send address massage to me But till date he has not provided me address & i am receiving embarrassment calls from them for clerance of previous bill which i have not used. I am trying to call back on [protected] this no but user busy. Request you to do the needful as they are not giving me any replacement & not closing my connection & asking me to pay the bills.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Reply
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Reply
Dear All,
I have taken new Data card for the same as suggested by Reliance Guys & trying to connect but no use.
Now i feel that there is nobody interested to help in for resoring my services.
I called 5-6 times but there is nobody who can sort out the issue .

Reliance Care - [protected]
case id[protected]
[protected]
[protected] DAYS
iteraction id - [protected]
Request No[protected] hrs - Saurabh


If anybody is able to solve the issue please call me on [protected].

As i paid reliance bills of rs. 1000 without availing the internet & i paid 1350 for data card.
My total loss is rs. 3000 + my time due worst service provided by Reliance.
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