[Resolved] Reliance Communications — Data card / Problem with Data Usage

raje141

from Mumbai, Maharashtra

Address:	Dharwad, Karnataka, 580030
Website:	..

Hello Sir/ Mam, My self Rajesh From Karnataka, I am using reliance data card dongle, my plan is 5 GB in day/ 5 GB nigt ( speed 3.1 mbps ). as per the tariff plan the speed will be slow after crossed 5 GB . But in my matter When i crossed jst 1 GB speed will be reduced to 144kps till next cycle bill. Am facing this problem from last 5 to 6 months. For this regard i spoke wit reliance customer care people but nothing happend. I Have written a mail to customer care mail id for 2 times, there is no response from that end. Regards Rajesh [protected]

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Oct 16, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2015

Reliance Communications Customer Care's response Dear Rajesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 20, 2015

Reliance Communications Customer Care's response Dear Rajesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Comments

raje141

from Mumbai, Maharashtra

Now my dongle data usage problem is solved, I am thanking you for that. But from last 5 to 6 months i am paying more bill for less data usage ( i, e 1 GB ) . kindly refectify it.

Regards

Rajesh [protected]