[Resolved] Reliance Communications — Data Offer of Rs.154/- not working properly.

SandipMishra

from Patna, Bihar

Address:	Sambalpur, Odisha, 768020
Website:	rcom.co.in

I have subscribed to Reliance GSM data recharge offer of Rs.154/- in GSM No.+91 [protected] which promises per day 1 GB 3G Data upto 28 days in Odisha Circle. But fact is that their data connection is not properly available. Sometimes data connection enables sometime not. For last 3/4 days I never been able to use it for this cause. So, is it a false promise ? If their complaint no.198 is contacted it is saying various options but no complaint lodging options.

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Aug 5, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Jul 03, 2017

Updated by SandipMishra Somebody called me from Mobile No.+91 [protected] and said that he is calling from Reliance and further asked me about my bank account no. and bank name. I do not understand to resolve my data connection problem in mobile, how these information are required.

Verified Support

Jul 05, 2017

Reliance Communications Customer Care's response Dear Sandip,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Comments

SandipMishra

from Patna, Bihar

Actually, one of Reliance Customer Care Agent called me but till date matter have not been solved fully. Presently I have subscribed another data pack of Reliance but I am facing same situation after subscribing data pack of Rs.154/- for 28 days in which I would get 1 GB 3G data per day. But net/data connectivity comes for some time and afterwards vanishes. My handset is of Samsung and well connecting other Aircel SIM and even regular Reliance data pack. But these offers are working this type. Actually I think it is a false propaganda by Reliance Telecommunications to people to raise money from subscribers offering ornamented and lucrative offer in low price but giving data connection at deteriorated standard. If I am wrong then please prove it. As of now I am not getting continuous connectivity. I can contacted on my alternative no.[protected], if needed.