[Resolved] Reliance Communications — Data pack

Govindso

from Mumbai, Maharashtra

Address:

Ajmer, Rajasthan, 305001

On 3rd March 2016 I saw a message on my number while dialing *129# on my phone the mag said get 8gb 3g net with 60days validity for 649rs. I recharged my a/c with same but got only 5600mb 3g net with only28 days validity. I registered two complaints first no[protected] and second[protected] nnothing happened then I registered complaint on appellate no the complaint no was given as[protected]. They said wait 2days we will resolve this but didn't even I received that nothing can be done on this matter. I want my remaining data and validity otherwise I will be forced to take further steps.

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Aug 7, 2021

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Govind,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Govind,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has already been posted to your account. Thank you!

Cheers,
Reliance Communications