Reliance Communications — data pack deleted from account

Address:

New Delhi, Delhi

Dear
Sir/Mam

Cell no-[protected]


I recharged my cell with sum of Rs. 74/- rupees on date[protected], cell no -[protected] Reliance GSM prepaid, my balance has deducted. I got my 1000 Mbs for 10 days of validity. But after 2 days my 3G account is empty after 12am.


But again i recharged my cell with sum of Rs. 156/- rupees on date[protected], cell no -[protected] Reliance GSM prepaid, my balance has deducted. I got my 1000 Mbs for 30 days of validity. But on same day my 3G account is empty after 12am.

I called many time to customer care, some time they said we are unable to see your details, some times the said you are using dongle.So we empty your 3g account both the times.

But i don't have any dongle.But have a mobile from alkatel.
can't we use alkatel mobile in india specially for data service.

Reliance is a good company, i can't expect such these big mistakes from them.
Some times it hurts that indian brands are not competing foreign brand.

Thanks
[protected]