[Resolved] Reliance Communications — Data plan changed without information after 4g upgradation

mrraveesh

Address:	Dharwad, Karnataka, 580024
Website:	www.rcom.co.in

I was a customer of reliance netconnect 999 unlimited plan. I was asked to buy a wipod and register the free sim number given to me for 4g upgradation for the cdma services would be shut down. They had also informed in the call that the plan would not change after upgradation. On doing so, after a couple of days getting the new wipod my plan was changed to 5gb for rs 900 without even prior information. And also after 5gb usage the data is not even provided at a lower speed. I have been a customer of reliance since 5 years and they don't even have the courtesy to inform the customers about the upgradation nor have they responded correctly on calling the customer care centres. They have deceived so many people like me as i'm able to find so many complaints regarding the same issue.

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Oct 9, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2016

Reliance Communications Customer Care's response Dear Ravaeesh,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Comments

Praveen K Verma

from Mumbai, Maharashtra

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

praveen74

from Thiruvananthapuram, Kerala

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc